Returns

Returns & Refunds

We want you to love your purchase. If you're not completely satisfied, we offer 30-day returns on most items!

✅ Eligibility for Returns:

  • Return requests must be made within 30 days of delivery.

  • Items must be unused, in original condition, and in the original packaging.

  • Proof of purchase is required (e.g., order number or confirmation email).

  • Customers are responsible for return shipping unless the item is defective or incorrect.

❌ Non-Returnable Items:

  • Final sale or clearance items

  • Gift cards

  • Items that are used, damaged after delivery, or missing original packaging

💡 Damaged or Defective Items?

If your order arrives damaged or defective, please contact us within 14 days with a photo and description. We’ll replace the item or offer a full refund—no return needed in most cases.

📩 How to Start a Return:

Email us at info@kiddosandco.com with your order number and reason for return. We’ll respond within 24–48 hours with instructions.